Hello Jordi,
All of a sudden,opening my pc (win 10),clicking on the SWL icon ,SWL does not run !!!!
Uninstalled and re-installed the SWL,unfortunately SWL is NOT RESPONDING.
No error message.
Any suggestion on this please ???
thanks in advance
SV1FTY - Sotiris
Tnx Jordi for prompt reply but
unfortunately unlucky !!!!
although Ι put an exception in DEP the problem remains.
looking in task manager I show that CPU percentage for
SWL was 28% and power use VERY HIGH,
Thats all.
TNX again
PS
exceptions in windows firewall and antivirus as well
Hello,
Add exceptions to the Swisslog folder and also allow all outgoing/incoming communications to the Swisslog executable in your firewall (SwisslV5.exe). Often most antivirus tend to block and interfere Swisslog activity so adding exceptions is a must.
Another common issue is not coming from Swisslog but the operating system. With no software running, just when you have just started your computer, press Ctrl+Alt+Supr then select Task Manager. go to the Performance tab and check the CPU usage. Under normal conditions it should be around 0-5% with some higher peaks. If CPU load in standby is more than 50% then there is problem in your operating system Probably corrupted system files or often a stuck update. If this is your case, contact me again and I will give you instructions how to fix this. In such cases, Swisslog is only "complaining" that the operating system has an issue.
If you are still in trouble I can check it out via Anydesk or Teamviewer. Contact me directly to support@swisslogforwindows.com or send me a whatsapp message (check the contact section in the website).
Best 73