Error when lunched Swisslog

[on6dp]

Hi
Since faw days I can't run anymore Swisslog.
With eventvwr I have tried to look why and I have this error message

Nom du journal :Application
Source :      Application Error
Date :        04/01/2026 18:31:32
ID de l’événement :1000
Catégorie de la tâche :Événements d’arrêts inattendus d’applications
Niveau :      Erreur
Mots clés :   
Utilisateur :  HAMRADIO\on6dp
Ordinateur :  HAMRADIO
Description :
Nom de l'application défaillante : SwisslV5.exe, version : 5.114.0.0, horodatage : 0x2a425e19
Nom du module défaillant : SwisslV5.exe, version : 5.114.0.0, horodatage : 0x2a425e19
Exception code: 0xc0000005
Fault offset: 0x00008454
Identifiant du processus défaillant : 0x1910
Heure de début de l'application défaillante : 0x1DC7D9FEBFCEAE2
Chemin de l'application défaillante : C:\Swisslog5\SwisslV5.exe
Chemin du module défaillant : C:\Swisslog5\SwisslV5.exe
ID du rapport : 3afa7167-59ea-4841-99cf-4275c4bb5559
Nom complet du package défaillant :
Package défaillant – ID d'application relatif :
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
    <EventID>1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2026-01-04T17:31:32.0234329Z" />
    <EventRecordID>36403</EventRecordID>
    <Correlation />
    <Execution ProcessID="16604" ThreadID="4952" />
    <Channel>Application</Channel>
    <Computer>HAMRADIO</Computer>
    <Security UserID="S-1-5-21-3950123202-2674671059-2218287411-1001" />
  </System>
  <EventData>
    <Data Name="AppName">SwisslV5.exe</Data>
    <Data Name="AppVersion">5.114.0.0</Data>
    <Data Name="AppTimeStamp">2a425e19</Data>
    <Data Name="ModuleName">SwisslV5.exe</Data>
    <Data Name="ModuleVersion">5.114.0.0</Data>
    <Data Name="ModuleTimeStamp">2a425e19</Data>
    <Data Name="ExceptionCode">c0000005</Data>
    <Data Name="FaultingOffset">00008454</Data>
    <Data Name="ProcessId">0x1910</Data>
    <Data Name="ProcessCreationTime">0x1dc7d9febfceae2</Data>
    <Data Name="AppPath">C:\Swisslog5\SwisslV5.exe</Data>
    <Data Name="ModulePath">C:\Swisslog5\SwisslV5.exe</Data>
    <Data Name="IntegratorReportId">3afa7167-59ea-4841-99cf-4275c4bb5559</Data>
    <Data Name="PackageFullName">
    </Data>
    <Data Name="PackageRelativeAppId">
    </Data>
  </EventData>


How can I resolve that problem ?
Thanks
73 Paul ON6DP

</Event>

[EA3GCV]

Hi Paul,

First of all go the FAQ section of the website (https://www.swisslogforwindows.com/faq.html) and follow all the steps explained in "Swisslog is not launching at all". Also make sure you have added exception to the Swisslog folder in your antivirus and allow all incoming/outgoing communications in your firewall to the Swisslog executable file.

If all this fails, is only Swisslog affected or you have similar problems in other software? If this is the case then it could a virus. I highly suggest you to restore your system to a previous date where all worked. It's the faster and safer method to restore your system back to normal.

Please let me know if all works after you have applied what it's explained in the FAQ and added exceptions.

73